ERG Metrics Cheat Sheet

Jan 24, 2026

A quick reference quide


Activity vs. Impact Metrics

Understanding the distinction between activity and impact metrics is crucial for evaluating ERG effectiveness.

  • Activity Metrics: These metrics measure the quantity of ERG initiatives and efforts. They are easier to track but don't always reflect meaningful change. Examples include the number of events hosted, membership size, and social media posts.

  • Impact Metrics: These metrics measure the quality and consequences of ERG activities. They are more challenging to quantify but provide insights into the real value ERGs deliver. Examples include employee satisfaction, promotion rates, and policy changes influenced by ERGs.

Download the ERG Metrics Cheat Sheet (PDF)
A one-page, shareable version designed for ERG leaders, HR, and executive sponsors.


ERG Metric Categories

Participation & Reach

  • Membership growth rate

  • Event attendance

  • Social media reach

  • Cross-ERG collaboration

  • Participation in surveys and focus groups

  • Representation across departments/levels

Engagement & Continuity

  • Member retention rate

  • Active participation in ERG meetings

  • Volunteer hours contributed

  • Leadership pipeline development

  • Frequency of communication

  • Member satisfaction with ERG activities

Program Quality & Outcomes

  • Impact of programs on employee skills/knowledge

  • Effectiveness of mentorship programs

  • Feedback from program participants

  • Alignment with DEI goals

  • Successful implementation of ERG initiatives

Organisational Influence

  • Policy recommendations adopted

  • Representation on key committees

  • Impact on recruitment and retention

  • Contributions to product/service development

  • Influence on leadership decisions



ERG Metrics Starter Set

A checklist to get you started:

  • [ ] Total ERG Membership: Track the overall size of your ERGs.

  • [ ] Event Attendance Rate: Monitor participation in ERG-sponsored events.

  • [ ] Member Retention Rate: Measure how many members remain active over time.

  • [ ] Employee Satisfaction: Conduct regular surveys to gauge member satisfaction.

  • [ ] Policy Changes Influenced: Document any policy changes resulting from ERG input.

  • [ ] Representation on Committees: Note how many ERG members are represented on company committees.


Download a printable PDF file.

A one-page, shareable version designed for ERG leaders, HR, and executive sponsors.


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